Drainage network operative

The drainage industry. Stakeholders and responsibilities for drainage network assets.

Common faults and issues in drainage. Fault-finding techniques.

Tools and equipment used in the drainage industry, for example use of hydrant standpipes and jetting equipment. Purpose and operation. How to use manufacturer’s instructions and manuals.

Standard operating procedures (SOP).

Types of incidents - accidents, near misses and mitigation methods.

Reporting and escalation procedures.

Asset maps and plans and how to use them. Sewerage systems and cable avoidance.

Site preparations for safe systems of work, including setting up chamber barriers and appropriate signage, in accordance with the New Roads and Street Works Act (NRSWA) when working on the highway.

Hydrant regulations.

Principles to differentiate between the requirements of an open-cut repair and a repair using no-dig technology.

Sewer sensors and remote monitoring technology.

Awareness of health and safety regulations: Health and Safety at Work Act – responsibilities; Lone working; Provision and Use of Work Equipment Regulations (PUWER); Risk assessments; Situational awareness; Types of hazards; Personal Protective Equipment (PPE); Working in confined spaces; Working at Height; New Roads and Street Works Act (NRSWA); manual handling; industry codes of practice.

Verbal communication techniques. Giving and receiving information, for example to customers, colleagues and stakeholders.

Awareness of the relevant regulations and how they apply to their role: Water Environment Regulations; Environmental Protection Act and environmental signage.

Environmental impacts that can arise from drainage operations activities and escaped or discharged sewage. Types of pollution and control measures: noise, odours, spills, and waste.

Equality Act. Equality, diversity, and inclusion in the workplace.

Documentation requirements.

Information technology and digital: email, collaboration packages, equipment digital interfaces, management information systems, virtual learning platforms, work sharing platforms. General Data Protection Regulation (GDPR). Cyber security.

Quality assurance requirements and procedures. Procedures for confirming blockage removal.

Team working principles.

Sustainability and efficient use of resources. Recycling, reuse and safe disposal of waste.

Written communication techniques.

Apply fault-finding techniques in the drainage system.

Use equipment including CCTV, push rods and sewer sensors.

Identify and resolve common issues in the drainage system.

Escalate issues in line with responsibilities.

Identify, organise and use resources to complete tasks.

Follow standard operating procedures (SOP).

Work in accordance with water and environment protection regulations, standards and guidance.

Clean and maintain tools and equipment, for example check oil levels and apply grease.

Use drainage operative tools and equipment, including jetting equipment.

Fill jetting unit saddle tank.

Apply safety practices and techniques. Signage, lighting and guarding.

Conduct housekeeping for example, tidy work area.

Communicate with others verbally, for example with colleagues, customers and stakeholders.

Communicate in writing with others for example, internal and external customers, colleagues, and managers.

Record task information – paper based or electronic. For example, job sheets, equipment service records, test results, handover documents and manufacturers’ documentation, work sheets, checklists, waste environmental records and any legal reporting requirements.

Interpret asset maps and plans and update where appropriate.

Follow procedures in line with environmental regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal.

Apply sustainability principles.

Follow equity, diversity and inclusion policies.

Carry out and record learning and development activities.

Use information technology and digital systems. Comply with GDPR and cyber security.

Apply team working principles.

Follow quality assurance procedures to confirm that the blockage has been removed.

Seek learning and development opportunities.

Consider the impact on the environment when using resources and carrying out work.

Support an inclusive workplace for example, respectful of different views.

Put health and safety first for self and colleagues.

Take ownership of given work.

Team-focus to meet work goals.