Aircraft maintenance technician

Awareness of health and safety regulations, standards, and guidance - their purpose and impact on role: Control of Substances Hazardous to Health (COSHH), good housekeeping, Health and Safety at work Act, manual handling, Personal Protective Equipment (PPE), risk assessments, Reporting of Injuries, Diseases, and Dangerous Occurrences Regulations (RIDDOR), safe systems of work, types of hazards.

Responsibilities of technician's role including near miss reporting and working at height procedures.

Standard operating procedures (SOPs). What they are and why they are important.

Engineering maintenance report of occurrences: processes and procedures for reporting and addressing unexpected issues.

Maintenance activities: approved methods and practices for aircraft and aircraft components.

Aircraft maintenance strategies and practices: planned, preventative and reactive methods and their frequency.

Aircraft visuals and symbols in the workplace.

Principles of aircraft systems.

Properties and characteristics of aircraft materials.

Preparatory consideration for maintenance activity.

Tools and equipment: types of tools and equipment, tool control. Calibrated equipment requirements including calibration certificates.

Aircraft maintenance consumables: types of consumables, properties, characteristics, and impact of their use.

Operational considerations and impact of aircraft maintenance on the organisation or operation.

Aircraft maintenance environment: interdependencies and function between regulators and different teams, limits of responsibility and autonomy with the associated reporting channels.

Engineering mathematical techniques and principles: calculations, conversions, graphical expressions, symbols, and formulae.

Problem solving principles: define the problem, collect evidence, analyse evidence, determine the cause and the maintenance activity.

Written communication techniques. Aircraft maintenance engineering terminology.

Documentation requirements: records, electronic or paper.

Information technology: Management Information Systems (MIS), spreadsheets, presentation, word processing, email, virtual communication. General Data Protection Regulation (GDPR). Cyber security.

Awareness of digital technologies and information systems: connected technologies in the aviation industry.

Verbal communication techniques: giving and receiving information, matching style to audience, barriers in communication and how to overcome them.

Awareness of environmental and sustainability regulations, standards, and guidance: Environmental Protection Act, sustainability, recyclable materials and waste disposal procedures. Climate change agreements. Carbon Reduction Commitment (CRC).

The Equality Act: requirements and impact on organisation. Principles of equity, diversity, and inclusion in the workplace and their impact on organisations or stakeholders. Unconscious bias.

Human factors: importance and potential consequences, features and limitations of human performance, factors affecting human performance.

Workplace training and development activities: continual professional development.

Quality assurance principles and practice.

Team working principles: team integration, collaborative team working.

Collect and interpret information or data to perform maintenance tasks.

Record or enter information: paper based or electronic. For example, job sheets, risk assessments, equipment service records, test results, handover documents and manufacturers' documentation, asset management records, work sheets, checklists, waste environmental records and any reporting requirements.

Comply with health and safety regulations and procedures. Apply safe systems of work. For example, risk assessments, COSHH, tool control and use of equipment and tools.

Identify problems, collect evidence, analyse evidence, and determine the cause and maintenance activity required.

Plan, organise and use resources to complete tasks.

Follow instructions. For example, manufacturers and maintenance procedures.

Follow standard operating procedures (SOPs).

Apply mathematical techniques and engineering principles to solve engineering problems.

Apply maintenance methods and practices. For example, remove, refit, replace, repair, systems or components.

Test and check aircraft equipment or aircraft systems. For example, built in test equipment, flight control systems, line replacement units or items.

Assess condition of aircraft components and aircraft equipment. Identify action required. For example, visual inspections.

Select, check, use, store and control tools and equipment. For example, ground support equipment or test equipment.

Apply good housekeeping, for example, prior to, during and after completion of the activity to the work area.

Use information technology. For example, for document creation, communication, and information management. Comply with GDPR and cyber security.

Comply with environmental and sustainability regulations and procedures. Segregate resources for reuse, recycling, and disposal.

Communicate with others verbally for example, colleagues and stakeholders.

Communicate in writing.

Consider the properties and characteristics of aircraft materials and the possibility of damage to aircraft whilst performing the activity. For example, barely visible impact damage.

Select aircraft consumables for carrying out maintenance activity.

Carry out pre-use checks of resources and ensure sufficient supplies of materials and consumables for maintenance activity.

Carry out and record planned and unplanned learning and development activities.

Apply equity, diversity and inclusion policies and procedures.

Apply quality assurance procedures. For example, completion of aircraft servicing schedules or aircraft technical logs.

Apply team working principles.

Prioritise health and safety, flight safety and consider human factors.

Collaborate within teams, across disciplines and external stakeholders.

Respond and adapt to work demands and situations.

Committed to continued professional development (CPD) to maintain and enhance competence in their own area of practice.

Takes responsibility for their own work.

Consider the environment and sustainability.

Support a diverse and inclusive culture.