Water process operative - Clean water process operative

The water industry: the water cycle and key stakeholders: Regulators (Drinking Water Inspectorate (DWI), Water Services Regulation Authority (OFWAT), Environment Agency (EA) and Health & Safety Executive (HSE), customers; Customer Experience Measure (CMEX).

Water process operative role; position in structure, limits of authority; escalation procedures.

Clean water process operative. Different clean water treatment processes and purpose.

Clean water process operative. Clean water operating parameters, consequences of failure, impact of weather conditions on treatment processes.

Clean water process operative. Clean water treatment work assets and equipment: pumps, pressure vessels, reservoirs, tanks, valves.

Clean water process operative. Consequence of asset failure on clean water process.

Clean water process operative. Different types of water sources.

Clean water process operative. Water usage diurnal (daily) profile and impact of bursts; water cycle, flooding, drought, industries.

Clean water process operative. Clean water sampling requirements: different types of samples, sample points, storage, labelling, safe disposal, recording results, permits and consent parameters.

Clean water process operative. Chemicals used in clean water process: chlorine, coagulants, disinfectant chemicals, pH correction, orthophosphoric acid, hexafluorisilic acid polymers and ozone; their use, dosage and health and safety risks.

Clean water process operative. Water as a food source – importance of wholesomeness, why it is treated.

Clean water process operative. Clean water principles/procedures; Water Hygiene – Blue Card, Leptospirosis Card (Weil’s disease).

Clean water process operative. Clean water equipment: testing, cleaning, segregation, disinfection process and hygienic storage requirements.

Health and safety legislation/regulations: Health & Safety at Work, Control of Substances Hazardous to Health (COSHH), manual handling, working in confined spaces, working at height, lone worker.

Dynamic risk assessments.

Health and safety equipment: Personal Protective Equipment (PPE), Harnesses, gas detectors and breathing apparatus. Their purpose, checking and storage requirements.

Environmental legislation and practice. Environmental Protection Act - safe disposal of waste.

First line operational maintenance: different types - cleaning, greasing, and washing, removing debris and clearing blockages.

Maintenance tools and equipment: rakes, spades, pressure washers, brushes, spanners.

Telemetry and monitoring processes; monitoring variables including flow, quality, turbidity (particles), chemical usage. Limits, consequences of being outside limits.

Water process fault finding techniques – visual, flow, odour, listening.

Chemicals: delivery and storage requirements - permits, limits.

Calculations: dilutions/concentrations, flows, conversions.

Policy and procedures: operating manual, safety, emergencies, security, isolation – their purpose.

Waste water process operative. Different waste water treatment processes and purpose. Primary, secondary, tertiary, preliminary, sludge.

Waste water process operative. Waste water operating parameters, consequences of failure, impact of weather conditions on treatment processes.

Waste water process operative. Waste water treatment work assets and equipment: primary settlement tanks, biological filters, activated sludge plants, final settlement tank, digesters. Flow meters, pumps, screens.

Waste water process operative. Consequence of waste water asset failure.

Waste water process operative. Different types waste: domestic, tanker, trade.

Waste water process operative. Flow: volumes, permits, catchment area consent and impact of weather conditions.

Waste water process operative. Waste water sampling requirements: different types of samples, sample points, storage, labelling, safe disposal, recording results, permits and consent parameters.

Waste water process operative. Chemicals used in clean water process: Nutriox, Ferric, Chloride, Sulphate, Ferris Chloride, Polyelectrolytes, Aluminium Sulphate.

Waste water process operative. Impact of operational performance on customer and environment - smell, pollution.

Waste water process operative. Commercial value of sludge.

Waste water process operative. Sludge tank monitoring requirements and dry solids.

Waste water process operative. Health hazards from working with waste water.

Read and interpret information/data.

Prepare and use chemicals.

Clean water. Take clean water sample; process.

Clean water process operative. Operate clean water treatment work assets.

Clean water process operative. Apply clean water treatment processes.

Organise and prioritise work.

Identify risks and control measures.

Follow health and safety and environmental legislation, regulations and practice. For example, apply control measures, wear PPE, harness, gas detector and breathing apparatus required for the task.

Communicate – verbal.

Use technology.

Record information/complete documentation.

Identify trends.

Undertake sensory analysis.

Use measuring equipment.

Apply fault finding techniques.

Determine action and follow procedure.

Undertake first line operational maintenance of assets.

Select and use tools and equipment; check/calibrate equipment.

Undertake first line maintenance of tools and equipment, for example cleaning.

Store tools and equipment.

Maintain housekeeping: tidy, segregate and dispose of waste.

Audit and request chemical and or consumables stock.

Check chemical deliveries – quality/content.

Waste water process operative. Take waste water sample; process.

Waste water process operative. Operate waste water treatment work assets.

Waste water. Apply waste water treatment processes.

Customer focus for example, polite, courteous.

Prioritises on health, safety and environment for example, challenges unsafe practice, says ‘no’ where action could have negative impact.

Takes responsibility for work for example, completes allocated work, takes proactive approach, knows own limitations and asks for help where required.

Professional for example, ethical – does the right thing, trust-worthy; presents positive image of self and company – work attire worn, polite and respectful

Team player for example, keeps other informed.