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Engineering and manufacturingLevel 3Green occupationOCC0457A · ST0457

Engineering technician - Aerospace Manufacturing Electrical / Mechanical & Systems Fitter

Quality improvement and project control technician · Technical · Engineering, manufacturing, process and control

The official framework — 192 requirements.

Every Knowledge, Skill and Behaviour below is the verbatim regulatory text of the Engineering technician apprenticeship standard (v1.6). On EngTree, each one becomes a node — verified knowledge entries, training modules and End-Point Assessment evidence all map back to it. This standard has options — requirements marked with an option name apply to that pathway only.

Knowledge (65)

What the apprentice must understand

  • K10

    understand mathematical techniques, algebraic expressions, formulae and calculation applied to the theory of flight, aerodynamics and aviation manufacturing processes

    Aerospace Manufacturing Electrical / Mechanical & Systems Fitter
  • K11

    understand the structure, properties and characteristics of materials used in the construction of aero components, sub-assemblies and whole structures

    Aerospace Manufacturing Electrical / Mechanical & Systems Fitter
  • K13

    understand mathematical techniques, algebraic expressions, formulae and calculation applied to the theory of flight, aerodynamics, electrical, fuel, hydraulic and pneumatic and flying control systems and aviation manufacturing processes

    Aerospace Manufacturing Electrical / Mechanical & Systems Fitter
  • K14

    understand the structure, properties and characteristics of materials used in the construction of aerospace components, sub-assemblies and whole structures

    Aerospace Manufacturing Electrical / Mechanical & Systems Fitter
  • K15

    understand the practical and theoretical requirements of aerospace electrical, electronic, mechanical, electromechanical and fluid power equipment and systems

    Aerospace Manufacturing Electrical / Mechanical & Systems Fitter
  • K12

    understand the fundamentals of electrical, electronic and fluid power theory

    Aerospace Manufacturing Fitter
  • K19

    understand the regulatory and organisational requirements and need for producing, monitoring and completing aircraft continuing airworthiness document sets and associated tasks

    Airworthiness, Planning, Quality & Safety Technician
  • K20

    understand practices, processes and philosophy of aircraft maintenance for servicing, scheduled, condition based, unplanned maintenance work, and defect rectification

    Airworthiness, Planning, Quality & Safety Technician
  • K21

    understand mathematical techniques, algebraic expressions, formulae, calculation and physics applied to the theory of flight, aerodynamics and aviation maintenance processes

    Airworthiness, Planning, Quality & Safety Technician
  • K1

    understanding the importance of complying with statutory, quality, organisational and health and safety regulations

  • K2

    understanding of general engineering/manufacturing mathematical and scientific principles, methods, techniques, graphical expressions, symbols formulae and calculations used by engineering technicians

  • K3

    understanding the structure, properties and characteristics of common materials used in the sector

  • K4

    understanding the typical problems that may arise within their normal work activities/environment

  • K5

    understanding approved diagnostic methods and techniques used to help solve engineering/manufacturing problems

  • K6

    understanding the importance of only using current approved processes, procedures, documentation and the potential implications for the organisation if this is not adhered to

  • K7

    understanding and interpreting relevant engineering/manufacturing data and documentation in order to complete their job role

  • K8

    understanding the different roles and functions in the organisation and how they interact.

  • K9

    understanding why it is important for an organisation to continually review their processes and procedures

  • K16

    understand mathematical techniques, formula and calculation applied in an aircraft maintenance environment.

  • K17

    understand the structure, properties and characteristics of materials used in the construction, maintenance and repair of aircraft components, whole structures and sub-assemblies

  • K18

    understand the fundamentals of electrical, electronic, digital, analogue, aircraft systems and maintenance practices

  • K22

    understand the specific mathematical techniques, formula and calculation in a maritime electrical/electronic environment

  • K23

    understand maritime electrical/electronic engineering technology and principles in the design, equipment build, operation and maintenance of maritime vessels.

  • K24

    understand how to correctly select and use hand, electrical, mechanical tools and test equipment used in the Maritime Industry.

  • K25

    understand the practical and theoretical requirements of maritime electrical, electronic, mechanical, electromechanical, fibre-optics, fluid power equipment and systems used on board vessels.

  • K26

    understand the materials and properties used in the electrical area of the Maritime Industry

  • K27

    understand the specific mathematical techniques, formula and calculation applied in a maritime mechanical fitting environment

  • K28

    understand maritime engineering technology and principles applied in the design, build, operation and maintenance of Maritime vessels.

  • K29

    understand material and fluid properties used in the mechanical area of the Maritime Industry.

  • K30

    understand how to correctly select and use hand and mechanical tools and jigs used in the Maritime industry.

  • K31

    understand the practical and theoretical requirements of maritime electrical, electronic, mechanical, electromechanical and fluid power equipment and systems used on board vessels.

  • K32

    understand specific mathematical techniques, formula and calculation applied in a maritime fabrication environment.

  • K33

    understand engineering terminology and principles applied in the design, build, operation and repair of maritime vessels.

  • K34

    understand how to select the correct hot working process and tools / equipment.

  • K35

    understand materials and processes used in the fabrication and construction area of the Maritime Industry

  • K36

    understand mathematical techniques, formula and calculation applied in the fabrication, repair and installation of maritime pipe systems.

    Maritime Pipeworker
  • K37

    understand engineering technology and principles applied in the design, build, operation and maintenance of maritime vessels.

    Maritime Pipeworker
  • K38

    understand how to correctly select and use hand and mechanical tools and jigs used in fabrication, repair and installation of maritime pipe systems.

    Maritime Pipeworker
  • K39

    understand the common and specialist pipe material (ferrous, non-ferrous and non- metallic) used in the pipework area of the Maritime Industry.

    Maritime Pipeworker
  • K40

    understand the principles of brazing, welding and other hot working techniques used in the fabrication, repair and installation of pipework systems.

    Maritime Pipeworker
  • K41

    understand mathematical techniques, formula and calculations in a mechatronics maintenance environment and the type of equipment being maintained

    Mechatronics Maintenance Technician
  • K42

    understand mechanical, electrical, electronic, fluid power and process control principles in a mechatronics maintenance environment

    Mechatronics Maintenance Technician
  • K43

    understand how equipment being maintained functions and operating parameters in individual components and how they interact

    Mechatronics Maintenance Technician
  • K44

    understand fault diagnostic methods, techniques and equipment used when maintaining equipment and systems

    Mechatronics Maintenance Technician
  • K45

    understand condition monitoring methods and equipment used and understand how the information gained supports the planning of maintenance activities

    Mechatronics Maintenance Technician
  • K46

    understand how to minimise machinery downtime by implementing planned preventative maintenance programmes

    Mechatronics Maintenance Technician
  • K47

    understand mathematical techniques, formula and calculations in a product design and development environment

    Product Design & Development Technician
  • K48

    understand material applications and methods of testing (destructive and non- destructive)

    Product Design & Development Technician
  • K49

    understand Computer Aided Design (CAD) methods and applications

    Product Design & Development Technician
  • K50

    understand material joining applications and systems

    Product Design & Development Technician
  • K51

    understand mechanical, electrical, electronic and process control systems

    Product Design & Development Technician
  • K52

    understand measurement, monitoring, testing and diagnostic methods and techniques

    Product Design & Development Technician
  • K60

    understand mathematical techniques, formula and calculations used in a technical support environment

    Technical Support Technician
  • K61

    understand the methods and techniques used to evaluate technical data and documentation

    Technical Support Technician
  • K62

    understand how to identify that the data and documentation being used is current and up to date

    Technical Support Technician
  • K63

    understand the procedure to be used for making changes to issued documentation

    Technical Support Technician
  • K64

    understand where and how to source other areas of technical expertise/information to help solve technical problems

    Technical Support Technician
  • K65

    understand the requirements of the customer (internal/external) and support using the appropriate tools, equipment and processes

    Technical Support Technician
  • K53

    understand mathematical techniques, formula and calculations in a Toolmaking environment

    Toolmaker & Tool & Die Maintenance Technician
  • K54

    understand the structure, properties and characteristics of common materials used for the manufacture and repair of tooling, Moulds, Dies and jigs and fixtures

    Toolmaker & Tool & Die Maintenance Technician
  • K55

    understand the safe operation, correct selection and the application of a range of hand tools used for toolmaking and die maintenance, including grinders, drills, stones etc.

    Toolmaker & Tool & Die Maintenance Technician
  • K56

    understand the safe operation and operating principles of a range of complex and often state of the art workshop machinery (such as CNC lathes, milling, grinding and erosion machining centres, drilling and welding equipment)

    Toolmaker & Tool & Die Maintenance Technician
  • K57

    understand how to set up and operate the machinery/equipment efficiently and effectively

    Toolmaker & Tool & Die Maintenance Technician
  • K58

    understand the principles of how the relevant tools, dies, jigs and fixtures being manufactured/maintained function, the operating sequences, the purpose of individual components/systems and how they interact

    Toolmaker & Tool & Die Maintenance Technician
  • K59

    Understand the application of pneumatics, hydraulics, electrical and electronic systems as applied to various moulding, injection, pressing and similar associated machinery.

    Toolmaker & Tool & Die Maintenance Technician

Skills (122)

What the apprentice must be able to do

  • S8

    read and interpret relevant data and documentation used to manufacture aerospace components/systems

    Aerospace Manufacturing Electrical / Mechanical & Systems Fitter
  • S13

    read and interpret relevant data and documentation used to manufacture aerospace components/systems

    Aerospace Manufacturing Electrical / Mechanical & Systems Fitter
  • S14

    assemble, disassemble and install aerospace components, sub-assemblies and whole systems (new and in service) as required such as wiring looms, anti-icing systems, electrical connectors, avionic units and using specified methods and procedures

    Aerospace Manufacturing Electrical / Mechanical & Systems Fitter
  • S15

    set up and use a range of measuring, testing, diagnostic tools, rigs and equipment, using approved methods and procedures install lighting, power supplies, engine control and instrumentation systems

    Aerospace Manufacturing Electrical / Mechanical & Systems Fitter
  • S16

    carry out testing and diagnostic activities on installed components, equipment and systems and making adjustment/rectification where applicable

    Aerospace Manufacturing Electrical / Mechanical & Systems Fitter
  • S17

    carry out precision drilling and finishing of holes in aerospace assemblies apply correct locking and securing methods and techniques (mechanical fasteners, locking and electrical bonding techniques)

    Aerospace Manufacturing Electrical / Mechanical & Systems Fitter
  • S18

    use sealing and jointing techniques: use of seals, gaskets, and jointing materials install and connect pipe-work systems and aerospace assemblies

    Aerospace Manufacturing Electrical / Mechanical & Systems Fitter
  • S9

    assemble and disassemble aerospace mechanical components, sub-assemblies and whole systems (new and in service) as required measure and mark out of materials to carry out precision machining and hand fitting processes

    Aerospace Manufacturing Fitter
  • S10

    precision drilling and finishing of holes in aircraft assemblies use mechanical and or electrical/electronic measuring and or test equipment used on aircraft assemblies and systems

    Aerospace Manufacturing Fitter
  • S11

    apply assembly techniques (such as mechanical fasteners, welding and bonding techniques)

    Aerospace Manufacturing Fitter
  • S12

    use sealing and jointing techniques: use of seals, gaskets, and jointing materials contribute to the business by identifying possible opportunities for improving working practices, processes and/or procedures

    Aerospace Manufacturing Fitter
  • S37

    prepare and maintain the aircraft maintenance programme

    Airworthiness, Planning, Quality & Safety Technician
  • S38

    apply Human Factors in aviation – developing attitudes and behaviours to ensure aviation safety

    Airworthiness, Planning, Quality & Safety Technician
  • S39

    maintain relationships between the aircraft operator and the aircraft maintenance organisation recognising the regulatory responsibilities of both parties

    Airworthiness, Planning, Quality & Safety Technician
  • S40

    use relevant computer software, information systems and documentation necessary to carry out the role

    Airworthiness, Planning, Quality & Safety Technician
  • S41

    use asset and inventory management systems within a continuing airworthiness environment

    Airworthiness, Planning, Quality & Safety Technician
  • S43

    Several options are available through the apprenticeship depending on the context of the organisation, whether in civil or military aviation, rotary or fixed wing aircraft, in continuing airworthiness management or aircraft maintenance and repair organisations.

    Airworthiness, Planning, Quality & Safety Technician
  • S44

    apply the principles and methods used to implement aviation safety management systems

    Airworthiness, Planning, Quality & Safety Technician
  • S45

    apply reliability monitoring and analysis of aircraft and their systems

    Airworthiness, Planning, Quality & Safety Technician
  • S46

    apply compliance monitoring and quality auditing of the organisation and aircraft work with other personnel internal and external to the organisation, providing good customer service

    Airworthiness, Planning, Quality & Safety Technician
  • S47

    apply fleet planning, maintenance scheduling and aircraft on the ground (AOG) requirements

    Airworthiness, Planning, Quality & Safety Technician
  • S1

    obtaining, checking and using the appropriate documentation (such as job instructions, drawings, quality control documentation)

  • S2

    working safely at all times, complying with health, safety and environmental legislation, regulations and organisational requirements planning and where applicable obtaining all the resources required to undertake the work activity

  • S3

    undertaking the work activity using the correct processes, procedures and equipment

  • S4

    carrying out the required checks (such as quality, compliance or testing) using the correct procedures, processes and/or equipment

  • S5

    dealing promptly and effectively with engineering/manufacturing problems within the limits of their responsibility using approved diagnostic methods and techniques and report those which cannot be resolved to the appropriate personnel

  • S6

    completing any required documentation using the defined recording systems at the appropriate stages of the work activity

  • S7

    restoring the work area on completion of the activity and where applicable return any resources and consumables to the appropriate location

  • S20

    read and interpret relevant data and documentation used to maintain aircraft components and systems

  • S21

    select and use the correct hand and mechanical tools and equipment while carrying out maintenance of aircraft apply human factors in aviation – attitudes and behaviours to ensure aviation safety

  • S22

    use mechanical and electrical measuring and or test equipment while carrying out aircraft maintenance activities

  • S23

    carry out aircraft functional checks and fault diagnosis e.g. electrical bonding and earthing; flight control rigging

  • S24

    use ground support equipment

  • S25

    identify, control, repair and prevent damage, fatigue and corrosion of aircraft components

  • S26

    maintain power-plant (piston or turbine engines), propellers or rotors

  • S27

    maintain power-plant (piston or turbine engines), propellers or rotors

  • S28

    use the correct bonding and assembly techniques e.g. in composite assembly

  • S29

    carry out precision drilling and finishing of holes in aircraft assemblies

  • S30

    identify and install mechanical fasteners

  • S31

    use sealing and jointing techniques: use of seals, gaskets and jointing techniques

  • S32

    assemble, repair and replace pipe work for aircraft and engine systems

  • S33

    inspect, repair, remove and replace aircraft structures, components, sub-assemblies and systems

  • S34

    undertake aircraft flight-line handling and operations

  • S35

    carry out testing and diagnostic activities on components, sub – assemblies or whole systems, making adjustments/rectifications where applicable

  • S36

    maintain aerospace components, sub – assemblies or whole systems as required undertake aircraft role configuration activities/requirements

  • S49

    use hand, power and machine tools to measure, mark out, cut, drill, shape and finish components to the required engineering tolerances.

  • S50

    assemble, remove, maintain and overhaul components, sub-assemblies and whole systems in a maritime environment.

  • S51

    apply assembly and installation methods and techniques (such as terminations, connectors, mechanical fasteners, seals, gaskets, and jointing materials) on maritime vessels.

  • S52

    undertake testing, inspection and diagnostic activities on components, equipment and systems on maritime vessels, making adjustments where applicable.

  • S55

    measure and mark out to carry out precision machining and hand fitting processes use hand tools to cut, drill, shape and finish components to the required engineering tolerances.

  • S56

    assemble, remove and overhaul components, sub-assemblies and whole systems in a maritime environment

  • S57

    apply assembly and installation methods and techniques (such as mechanical fasteners, use of seals, gaskets, and jointing materials) on board ships and submarines.

  • S58

    undertake the testing, inspection and diagnostic activities on components, equipment and systems on board ships and submarines and making adjustments where applicable.

  • S59

    undertake planned and corrective maintenance activities on components, equipment and systems.

  • S61

    use hand and mechanical tools, jigs and test equipment safely in the Maritime Industry.

  • S63

    carry out fabrication and construction processes through precision measuring and marking out.

  • S64

    use hand tools / machinery to cut, drill, shape and finish components to the required engineering tolerances.

  • S65

    assemble, remove and overhaul components in a maritime environment.

  • S66

    apply assembly and installation methods and techniques (such as mechanical fasteners, use of seals, gaskets, and jointing materials) on maritime vessels.

  • S67

    undertake planned and corrective repair activities on structures, components and equipment.

  • S78

    select and set up the correct tooling and work holding devices

  • S79

    select and use a range of measuring and testing equipment to check components are to the required quality and accuracy

  • S84

    carrying out confirmation testing and subsequent smooth hand over of equipment & plant support the installation, testing and commissioning of equipment (where applicable).

  • S103

    save and store technical documentation in the correct format, location in accordance with organisational and/or customer requirements

  • S48

    read, analyse and interpret engineering data, drawings and documentation used in the design, build, operation and repair of maritime vessels

    Maritime Pipeworker
  • S54

    read, analyse and interpret engineering data, drawings and documentation used in the design, build, operation and repair of maritime vessels

    Maritime Pipeworker
  • S62

    read, analyse and interpret engineering data, drawings and documentation used in the design, build, operation and repair of maritime vessels.

    Maritime Pipeworker
  • S69

    read, analyse and interpret engineering data, drawings and documentation used in the design, build, operation and repair of maritime vessels

    Maritime Pipeworker
  • S70

    measure and mark out to enable the fabrication of pipework using a variety of materials (ferrous, non-ferrous and non-metallic) and processes (to include taking wire templates and jigs, setting to boards etc).

    Maritime Pipeworker
  • S71

    wire templates and jigs, setting to boards etc).

    Maritime Pipeworker
  • S72

    use hand and machine tools to cut, drill, shape and finish components to the required engineering tolerances.

    Maritime Pipeworker
  • S73

    fabricate, install and repair pipe systems in a maritime environment.

    Maritime Pipeworker
  • S74

    apply assembly and installation techniques (such as brazing, welding, mechanical fasteners, seals, gaskets, jointing materials and methods) on Maritime vessels.

    Maritime Pipeworker
  • S75

    undertake testing, inspection and diagnostic activities on pipework systems on maritime vessels, making adjustments where applicable.

    Maritime Pipeworker
  • S76

    undertake planned, corrective maintenance and survey activities on pipework components and systems.

    Maritime Pipeworker
  • S80

    read and interpret relevant data and documentation used to maintain components, equipment and systems

    Mechatronics Maintenance Technician
  • S81

    carry out condition monitoring of plant and equipment

    Mechatronics Maintenance Technician
  • S82

    carry out planned maintenance activities on plant and equipment

    Mechatronics Maintenance Technician
  • S83

    carrying out complex fault diagnosis and repair activities on high technology engineered systems such as: Maintaining mechanical equipment, Maintaining fluid & pneumatic power equipment, Maintaining electrical & electronic equipment, Maintaining process control equipment

    Mechatronics Maintenance Technician
  • S86

    read and interpret relevant data and documentation used in the design and development of components, assemblies and systems

    Product Design & Development Technician
  • S87

    produce components and prototypes using a wide range of hand fitting techniques

    Product Design & Development Technician
  • S88

    prepare and using lathes, milling machines, as well as other general or specialist high technology equipment such as 3D printing/additive manufacturing techniques

    Product Design & Development Technician
  • S89

    use a range of mechanical, electrical and electronic testing devices and equipment

    Product Design & Development Technician
  • S90

    apply mechanical principles and joining techniques to develop products, devices and equipment

    Product Design & Development Technician
  • S91

    apply electrical and electronic principles to develop products devices and equipment

    Product Design & Development Technician
  • S92

    identify, diagnose and rectify design problems through the whole creation process including design studio, workshops, test environments or under laboratory conditions

    Product Design & Development Technician
  • S19

    contribute to the business by identifying possible opportunities for improving working practices, processes and/or procedures

    Technical Support Technician
  • S42

    contribute to the business by identifying possible opportunities for improving working practices, processes and/or procedures

    Technical Support Technician
  • S53

    contribute to the business by identifying possible opportunities for improving working practices, processes and/or procedures

    Technical Support Technician
  • S60

    contribute to the business by identifying possible opportunities for improving working practices, processes and/or procedures

    Technical Support Technician
  • S68

    contribute to the business by identifying possible opportunities for improving working practices, processes and/or procedures

    Technical Support Technician
  • S77

    contribute to the business by identifying possible opportunities for improving working practices, processes and/or procedures

    Technical Support Technician
  • S85

    contribute to the business by identifying possible opportunities for improving working practices, processes and/or procedures

    Technical Support Technician
  • S93

    contribute to the business by identifying possible opportunities for improving working practices, processes and/or procedures

    Technical Support Technician
  • S100

    contribute to the business by identifying possible opportunities for improving working practices, processes and/or procedures

    Technical Support Technician
  • S101

    produce technical documentation that contains all the relevant and necessary data and information required for the technical support activity being carried out

    Technical Support Technician
  • S102

    present the technical documentation in the required format ensure that codes, symbols and other references used in the technical documentation follows agreed uk/international conventions

    Technical Support Technician
  • S104

    make any changes/amendments to the technical documentation using agreed quality

    Technical Support Technician
  • S105

    assurance control procedures

    Technical Support Technician
  • S106

    develop effective business and/or customer relationships

    Technical Support Technician
  • S107

    provide technical advice and guidance to others

    Technical Support Technician
  • S108

    contribute to the business by identifying possible opportunities for improving working practices, processes and/or procedures

    Technical Support Technician
  • S109

    produce engineering/manufacturing production plans

    Technical Support Technician
  • S110

    obtain resources for engineering/manufacturing activities

    Technical Support Technician
  • S111

    provide technical support services on products or services to internal and/or external customers

    Technical Support Technician
  • S112

    obtain and control materials used in engineering/manufacturing environments implement quality control/assurance systems and procedures in an engineering/manufacturing environment

    Technical Support Technician
  • S113

    produce documentation to supply or procure goods or services

    Technical Support Technician
  • S114

    produce off line programs for computer numerical controlled machines

    Technical Support Technician
  • S115

    produce programs for scanning/digitizing or co-ordinate measuring machines

    Technical Support Technician
  • S116

    produce programs for programmable logic control equipment

    Technical Support Technician
  • S117

    produce programs for industrial robot applications

    Technical Support Technician
  • S118

    produce engineering software tools/programs for analysis, quality, configuration management, safety assessments, system security applications

    Technical Support Technician
  • S119

    produce engineering drawings/models using computer aided design techniques (such as mechanical, electrical, fabrication, fluid power, integrated systems or services)

    Technical Support Technician
  • S120

    undertake complex fault diagnostic and/or condition monitoring activities on equipment, plant or services

    Technical Support Technician
  • S121

    carry out inspection activities on equipment/components/systems (such as mechanical, electrical, electronic, welded and fabricated.

    Technical Support Technician
  • S122

    check and calibrate control and test equipment used in an engineering and/or manufacturing environment

    Technical Support Technician
  • S94

    read and interpret relevant data and documentation used to produce and/or maintain tool and die components, assemblies and systems

    Toolmaker & Tool & Die Maintenance Technician
  • S95

    apply methods and techniques to produce, assemble, disassemble repair and/or maintain tools, dies, jigs and fixtures as applicable to the employer requirements

    Toolmaker & Tool & Die Maintenance Technician
  • S96

    apply methods and techniques to produce, assemble, disassemble repair and/or maintain tools, dies, jigs and fixtures as applicable to the employer requirements

    Toolmaker & Tool & Die Maintenance Technician
  • S97

    undertake testing to confirm correct operation, and of the effectiveness of repairs and maintenance activities carried out.

    Toolmaker & Tool & Die Maintenance Technician
  • S98

    undertake equipment/asset care and/or Preventative Planned Maintenance processes and procedures

    Toolmaker & Tool & Die Maintenance Technician
  • S99

    Carry out complex fault diagnosis and repair activities covering the following technologies as applicable to the tool, die, jig and fixture environment: Maintaining mechanical equipment, Maintaining fluid & pneumatic power equipment, Maintaining electrical & electronic equipment, Maintaining process control equipment

    Toolmaker & Tool & Die Maintenance Technician

Behaviours (5)

How the apprentice must conduct themselves

  • B1

    Personal responsibility, resilience and ethics. Comply with health and safety guidance and procedures, be disciplined and have a responsible approach to risk, work diligently at all times, accept responsibility for managing time and workload and stay motivated and committed when facing challenges. Comply with any organisational policies/codes of conduct in relation to ethical compliance

  • B2

    Work effectively in teams. Integrate with the team, support other people, consider implications of their actions on other people and the business

  • B3

    Effective communication and interpersonal skills. open and honest communicator, communicating clearly using appropriate methods, listening to others and have a positive and respectful attitude

  • B4

    Focus on quality and problem solving. Follow instructions and guidance, demonstrates attention to detail, follow a logical approach to problem solving and seek opportunities to improve quality, speed and efficiency

  • B5

    Continuous personal development. Reflect on skills, knowledge and behaviours and seeks opportunities to develop, adapt to different situations, environments or technologies and have a positive attitude to feedback and advice

This framework is where Pathways
meets verified knowledge.

Scenarios practise these requirements. Verified entries teach them. The evidence portfolio proves them. One spine, three surfaces.