Vehicle damage assessor
Installation, service, repair and/or overhaul advanced technician · Higher Technical · Maintenance, installation and repair
The official framework — 38 requirements.
Every Knowledge, Skill and Behaviour below is the verbatim regulatory text of the Vehicle damage assessor apprenticeship standard (v1.0). On EngTree, each one becomes a node — verified knowledge entries, training modules and End-Point Assessment evidence all map back to it.
Knowledge (17)
What the apprentice must understand
- K1
Vehicles construction and materials
- K2
Steering, suspension and braking, systems and operations
- K3
Transmission and drivelines
- K4
The principles of electrical systems
- K5
Electrical/electronic components
- K6
Vehicle safety systems
- K7
Tools and equipment used in the process
- K8
Understand current Health & Safety legislation in the workplace
- K9
The structure of their organisation or workplace
- K10
The importance of teamwork in the workplace
- K11
How to communicate effectively
- K12
Up to date vehicle repair technologies including Paint, Panel and MET
- K13
Good understanding of commercial aspects of a body shop
- K14
How to produce a job card
- K15
Non-accidental related damage
- K16
Electronic costings systems
- K17
Industry vehicle Repair methods
Skills (14)
What the apprentice must be able to do
- S1
Recognise properties of different types of vehicle damage
- S2
Maintain records
- S3
Use manual and digital image technology
- S4
Locate vehicle unique identification details
- S5
Diagnose safety faults on vehicles
- S6
Read, adhere to and apply relevant legislation
- S7
Use repair methods
- S8
Make judgements on vehicle damage, taking into account safety and cost
- S9
Commercial decision making
- S10
Prepare costings based on parts and labour ratios
- S11
Oral communication, listening and negotiation skills
- S12
Use industry guidelines appropriately
- S13
Recognises importance of gaining approval before work commences
- S14
Use of estimating software, spreadsheets, on-line databases
Behaviours (7)
How the apprentice must conduct themselves
- B1
Customer focussed – demonstrate behaviour that puts the customer first
- B2
A right first time approach committed to delivering and maintaining high quality workplace standards
- B3
A calm and reasoned approach
- B4
A professional approach, demonstrates integrity and confidence in daily activities
- B5
Adherence to company values, shows passion and enthusiasm for the industry
- B6
Take responsibility for health and safety
- B7
Attention to detail
This framework is where Pathways
meets verified knowledge.
Scenarios practise these requirements. Verified entries teach them. The evidence portfolio proves them. One spine, three surfaces.