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Construction and the built environmentLevel 2Green occupationOCC0368 · ST0368

Wall and floor tiler

Core building tradesperson · Technical · Onsite Construction

The official framework — 72 requirements.

Every Knowledge, Skill and Behaviour below is the verbatim regulatory text of the Wall and floor tiler apprenticeship standard (v1.4). On EngTree, each one becomes a node — verified knowledge entries, training modules and End-Point Assessment evidence all map back to it.

Knowledge (35)

What the apprentice must understand

  • K1

    Awareness of health and safety regulations, standards, and guidance (Emergencies and First Aid provision and mandatory reporting of accidents and near misses) and impact on role. Control of Substances Hazardous to Health (COSHH). Fire safety. Health and Safety at Work Act. Asbestos awareness. Manual handling. signage, fire extinguishers. Safety signage. Situational awareness. Slips, trips, and falls. Working in confined spaces. Electrical safety, emergency stop procedures. Lone working. Safety equipment and guards on machinery and power tools.

  • K2

    Safety Control equipment and how to use personal protective equipment (PPE) respiratory protective equipment (RPE) and dust suppression.

  • K3

    Working at height equipment and safe use.

  • K4

    Safe systems of work: Site specific inductions, risk assessments, method statements and hazard identification in the work area.

  • K5

    Standards and regulations relevant to the wall and floor tiler role: British Standards including BS5385, BS8000, building regulations, quality standards and Codes of Practice including the installation of movement joints and construction joints in line with the tolerances set out within the standards.

  • K6

    Tiling industry: private residential, new construction, commercial, refurbishment, retrofit.

  • K7

    Construction technology: traditional, modern. Principles of buildings: structural support, cavity wall, timber frame, steel frame, modern methods of construction.

  • K8

    Order of work methods and techniques. Pre-installation checks.

  • K9

    Protection of work area and adjacent finishes.

  • K10

    Wall and floor tiles: ceramic, porcelain, natural stone, agglomerate and mosaics tiles. Characteristics, quality, uses.

  • K11

    Resource estimation techniques relevant to the role.

  • K12

    Substrate: types, weight limits, preparation for tiling techniques, drying and curing times: adhesives, grouts, primers, levelling compounds, screeds, render, anti-fracture membranes, board systems.

  • K13

    Setting out techniques for wall and floor tiling.

  • K14

    Techniques for measuring, marking and cutting materials including cutting around obstacles and using laser levels.

  • K15

    Wall and floor tiles fixing techniques.

  • K16

    Wall and floor tiles removal techniques and methods.

  • K17

    Electric underfloor heating: installation techniques.

  • K18

    Decoupling membranes: uses and characteristics.

  • K19

    Tanking: types and installation techniques.

  • K20

    Techniques to select and apply adhesives for wall and floor tiling.

  • K21

    Techniques to select, apply and finish grouts for wall and floor tiling.

  • K22

    Techniques to rectify defects or damages.

  • K23

    Handover process to commercial and domestic customers.

  • K24

    Techniques of using tools and equipment: power tools, hand tools, cutting tools and measuring equipment.

  • K25

    Techniques and methods of moving, handling and storing tools and equipment: hand, power and cutting tools, materials and measuring equipment.

  • K26

    Methods of interpreting and extracting relevant information from drawings, specifications, digital documents, and work instructions, including manufacturers instructions

  • K27

    Awareness of environmental and sustainability regulations and the principles of recycling, reusing, and disposing of waste.

  • K28

    Team working techniques.

  • K29

    Verbal communication techniques. Giving and receiving information. Matching style to audience. Barriers in communication and how to overcome them.

  • K30

    Responsibilities and methods for reporting non-compliance with regulations or Standards.

  • K31

    Contractual arrangements: penalty clauses, customer rights and product as described.

  • K32

    Principles of inclusion, equity, and diversity in the workplace.

  • K33

    Well-being: mental and physical health considerations in yourself and others and how to access support.

  • K34

    Employment types (self employed and employed), small business start up principles and tax responsibilities.

  • K35

    Final inspection and workplace documentation and methods of completing.

Skills (31)

What the apprentice must be able to do

  • S1

    Follow procedures and comply with health and safety regulations, standards, and statutory guidance.

  • S2

    Identify and use personal protective equipment (PPE), respiratory protective equipment (RPE) and dust suppression.

  • S3

    Comply with risk assessments, method statements and safe systems of work.

  • S4

    Use access and work at height equipment, for example step ladders, podium steps, hop up safety platforms.

  • S5

    Plan order of works and carry out pre-installation checks.

  • S6

    Protect work area and adjacent finishes.

  • S7

    Prepare and maintain working area.

  • S8

    Select and use wall and floor tiles such as ceramic, porcelain, natural stone, agglomerate and mosaics tiles.

  • S9

    Calculate required amounts of tiles, materials, and resources for the work requirements.

  • S10

    Select and use substrate primer.

  • S11

    Set out for tiling wall and floor areas.

  • S12

    Measure, mark and cut tiles including cutting around obstacles and using laser levels.

  • S13

    Fix wall and floor tiles.

  • S14

    Install electric under-tile heating.

  • S15

    Install decoupling membranes.

  • S16

    Install tanking systems.

  • S17

    Apply adhesives in preparation to fix tiles to wall and floor surfaces.

  • S18

    Grout and finish tiles that are fixed to wall or floor areas.

  • S19

    Complete final inspections and workplace documentation.

  • S20

    Complete a customer or site manager handover.

  • S21

    Select, check, and use hand, power, cutting tools and measuring equipment.

  • S22

    Move and store hand, power and cutting tools, measuring equipment and materials.

  • S23

    Read and interpret information from manufacturers guidance and other sources, for example from drawings, specifications, digital documents, or work instructions.

  • S24

    Follow procedures in line with environmental and sustainability regulations. Segregate resources for reuse, recycling, and disposal.

  • S25

    Ensure materials are used efficiently and sustainably.

  • S26

    Apply team working principles.

  • S27

    Communicate with others verbally for example, colleagues and stakeholders.

  • S28

    Remove wall and floor tiles.

  • S29

    Carry out and record learning and development activities.

  • S30

    Identity substrates and prepare for tiling using renders, levelling compounds and screeds.

  • S31

    Rectifies defects and damages.

Behaviours (6)

How the apprentice must conduct themselves

  • B1

    Put wellbeing, health, and safety first.

  • B2

    Take ownership of given work.

  • B3

    Maintain working relationships with colleagues, customers and others.

  • B4

    Consider the environment when using resources and carrying out processes.

  • B5

    Seek learning and development opportunities.

  • B6

    Contribute to an inclusive and diverse culture.

This framework is where Pathways
meets verified knowledge.

Scenarios practise these requirements. Verified entries teach them. The evidence portfolio proves them. One spine, three surfaces.